Being a highly skilled and versatile communicator is vital in today’s marketplace for success. Key to this is the ability to understand different behavioral styles and learn how to adapt to build solid and positive relationships with both internal and external customers.
- Understand your personal communication style
- Identify styles of others quickly
- Adapt your style to build rapport
- Leverage your strengths
- Recognize motivational and personal management needs
- Select words more effectively
- Leverage communication style for success!